FAQs
Got questions? We’ve covered the most common ones here.
Shipping Info
Once we receive your order, our processing time is 3–5 business days. Orders are typically processed within 24–48 hours and ship via USPS or UPS within the U.S.
Note: We are not responsible for packages lost in transit. Claims must be filed with the carrier.
Tracking numbers may take up to 24 hours to update. Rush shipping is available at checkout. Orders placed on weekends ship the following week. If your item arrives damaged, please contact us within 2 days and include a photo so we can issue a replacement.
Refund policy
We do not accept returns. If you have concerns about the integrity of your order, please reach out to our support team for assistance.
Other Common Questions
Yes. Every product sold by Elevated Peptides is independently tested by a third-party laboratory to verify identity, purity, and quality. We test each batch and publish the results alongside the product so researchers can review the data before making a purchase.
Our research peptides are consistently tested at 99% purity or higher. We maintain strict quality control standards to ensure researchers receive reliable, high-integrity compounds for their studies.
Testing results, including Certificates of Analysis (COAs), are posted on the product page of each peptide. If you have questions about a specific batch or need help locating lab documentation, our support team is happy to assist.
We ship orders within the United States using USPS and UPS. Most orders are processed within 24–48 hours, and tracking information is provided once your package ships.
For research use only” indicates that the peptides sold by Elevated Peptides are not drugs or supplements and are not intended to diagnose, treat, or prevent any disease. They are meant exclusively for in vitro studies or preclinical lab work by professionals.
All sales are final. We do not accept returns. If you receive a product that was damaged in transit, please contact us within 2 days of delivery with a photo so we can assist with a replacement.